はじめに
Welcome to the Remote.It Website and Service. These Terms of Use constitute a legal agreement between you, an individual user or entity (“Customer,” “you,” or “your”), and remot3.it, Inc. (“Remote.It,” “we,” “our,” or “us”) governing your access to and use of the Remote.It website, software, APIs, applications, and related services (collectively, the “Service”).
Remote.It provides secure connectivity between customer-authorized users, applications, and devices. Remote.It does not operate customer equipment, inspect Customer Content, or assume responsibility for the operation, availability, or security of customer devices, networks, or applications.
By registering for, accessing, browsing, downloading, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use, our Privacy Policy, and, where applicable, our Data Processing Addendum.
If you do not agree to these Terms, you may not use the Service.
Definitions
For purposes of these Terms:
Customer means any individual or legal entity using the Service.
Customer Content means any information, files, applications, communications, or other data transmitted or made available by the Customer through the Service.
Developer Tools means Remote.It’s APIs, SDKs, GraphQL interfaces, command-line tools, MCP integrations, documentation, and related software.
Service means the Remote.It website, software, applications, APIs, infrastructure, and related services.
本サービスの使用許諾
Subject to these Terms, Remote.It grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely for your internal business or personal use.
All intellectual property rights remain the exclusive property of Remote.It.
そうかもしれない：
- Reverse engineer, decompile, or modify the Service;
- Rent, lease, sublicense, or resell access to the Service;
- Circumvent authentication or security mechanisms;
- Copy or distribute any portion of the Service except as expressly permitted.
アクセスと修正
You are responsible for obtaining internet connectivity and paying any third-party charges necessary to access the Service.
If you access the Service on behalf of an organization, you represent that you are authorized to bind that organization to these Terms.
Remote.It may modify, suspend, discontinue, or enhance any portion of the Service at any time. We may also modify pricing with reasonable advance notice.
By using the Service, you represent that you are of legal age to enter into these Terms. Users located within the European Economic Area must meet the minimum age requirements established under applicable law.
Customer Content
You retain all ownership rights in your Customer Content.
Remote.It provides secure connectivity and remote access services. Remote.It does not intentionally inspect, monitor, or retain Customer Content transmitted through the Service as part of normal platform operation, except where expressly authorized by the Customer as part of a customer support engagement or as otherwise required by law.
This includes, without limitation:
- SSH sessions
- Remote desktop sessions
- ScreenView session content
- Camera video streams
- Industrial control communications
- Application payloads
- Customer files
You are solely responsible for your Customer Content and for ensuring it complies with applicable law.
Remote.It receives only those limited rights necessary to provide, secure, maintain, and improve the Service.
Artificial Intelligence Features
Remote.It may offer optional artificial intelligence (“AI”) capabilities, including Model Context Protocol (MCP) integrations.
Use of AI-enabled features is entirely optional.
リモート・イット
- does not use Customer Content to train artificial intelligence models;
- does not transmit Customer Content to third-party AI providers unless expressly configured or initiated by the Customer;
- allows Customers to disable AI-enabled functionality.
AI-generated information may be incomplete or inaccurate. Customers remain responsible for validating any AI-generated information before relying upon it.
APIs and Developer Tools
Remote.It may provide Developer Tools to facilitate integration with the Service.
Customers agree to use Developer Tools only in accordance with published documentation and reasonable usage limitations.
Customers may not:
- interfere with platform stability;
- circumvent authentication;
- exceed documented rate limits;
- use Developer Tools in any manner intended to disrupt the Service.
Remote.It reserves the right to suspend Developer Tool access to protect platform security or reliability.
Customer Authorization
You represent that you have the legal authority to register, access, and manage every device, service, and endpoint associated with your account.
Remote.It personnel may access customer environments only when expressly authorized by the Customer to provide requested technical support.
Support personnel are procedurally prohibited from initiating customer access sessions outside authorized support activities.
アカウント・セキュリティ
You are responsible for maintaining the confidentiality of your account credentials. Remote.It is not liable for unauthorized use of your account. Notify us immediately if you believe your account has been compromised.
スクリーンビュー
ScreenView enables secure remote viewing and interaction between authorized users and customer devices.
Remote.It does not record or retain ScreenView session content as part of normal platform operation.
Customers remain responsible for complying with all applicable laws regarding remote monitoring and user notification.
Acceptable Use
お客様は、本サービスを以下の目的で利用しないことに同意するものとします：
- violate applicable laws;
- transmit malicious software;
- conduct phishing or credential theft;
- perform unauthorized surveillance;
- interfere with Service availability;
- conduct denial-of-service attacks;
- engage in unauthorized cryptocurrency mining;
- violate export control or sanctions laws;
- collect personal information without authorization;
- attempt unauthorized access to devices, accounts, or networks.
Remote.It reserves the right to suspend or terminate accounts engaged in activities that threaten the security, integrity, or availability of the Service.
You further agree to abide by our Fair Use Policy.
Subscription Plans and Billing
Remote.It offers free, subscription-based, usage-based, and enterprise licensing options.
By subscribing to a paid plan, you authorize recurring charges using your designated payment method.
You agree to maintain current billing information.
Except where required by law or provided in a separate written agreement, subscription fees are non-refundable.
Remote.It may suspend or terminate Services for non-payment following reasonable notice.
終了
Remote.It may suspend or terminate your access at any time, with or without cause or notice. You may cancel your use of the Service at any time unless governed by a separate written agreement.
Data Protection and Privacy
Remote.It processes personal information as described in our Privacy Policy. Business customers requiring a GDPR data processing agreement are covered by our Data Processing Addendum. Users located in the European Economic Area and the United Kingdom retain all rights afforded to them under the GDPR and UK GDPR.
サードパーティコンテンツ
当社は、第三者のコンテンツ、リンク、ウェブサイトについて責任を負いません。そのようなコンテンツの利用は、ご自身の責任において行ってください。
Business Transfers
If Remote.It undergoes a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, these Terms and associated customer agreements may be assigned or transferred as part of that transaction.
Any successor organization will remain bound by these Terms until updated Terms are published.
Force Majeure
Remote.It shall not be liable for delays or failures resulting from causes beyond its reasonable control, including natural disasters, acts of God, war, terrorism, civil unrest, labor disputes, internet outages, cloud infrastructure failures, utility failures, governmental actions, epidemics, pandemics, or failures of third-party service providers.
Remote.It will use commercially reasonable efforts to restore the Service as soon as practicable following such an event.
保証免責事項
The Service is provided “AS IS” and “AS AVAILABLE.”
Remote.It disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
Remote.It does not warrant uninterrupted availability of the Service.
責任の制限
Remote.It’s total liability shall not exceed $100. The liability cap does not apply to: (a) data protection violations under GDPR, (b) gross negligence or willful misconduct, (c) Business plan users (cap at annual fees paid), (d) indemnification obligations.
免責事項
お客様は、GDPRの保護を含め、法律で禁止されている場合を除き、お客様の本サービスの使用から生じるクレームに対してRemote.Itを補償することに同意するものとします。
準拠法
本規約は、カリフォルニア州法に準拠し、サンタクララ郡の裁判所を管轄裁判所とします。矛盾する規定は、GDPRまたは適用されるデータ保護法に基づくお客様の現地の権利に優先するものとします。
Updates to These Terms
当社は、いつでも本規約を更新することができます。変更はhttps://remote.it/legal。本サービスの継続的な利用は、同意したものとみなされます。
言語
本規約は英語で書かれています。便宜上、翻訳が提供されることがありますが、英語版が優先するものとします。
お問い合わせ
Eメール：legal@remote.it
リモート3.it社
1309ロス・ストリート、スイートA
ペタルマ, CA 94954
米国