These definitions apply to all Remote.It legal agreements, including the Terms of Use, Privacy Policy, and Fair Use Policy. They are intended to ensure consistent interpretation across documents. If a conflict arises between this page and a specific legal agreement, the terms in that agreement take precedence.
Key Definitions

“Service” / “Remote.It” — Refers to the websites, applications, and software services available at https://remote.it, https://app.remote.it, and related subdomains owned by remot3.it, Inc.
“remot3.it” / “Company” / “we” / “us” / “our” — Refers to remot3.it, Inc., a company incorporated in the United States.
“Website” / “Websites” — Includes all domains and subdomains associated with the Remote.It service, such as https://remote.it and https://app.remote.it.
“Customer” / “User” / “you” / “your” — Refers to the individual or legal entity using the Service.
‍“Account” / “License” — A unique user account associated with a verified email address and granted access to the Service.
‍“Parties” — Refers collectively to you and remot3.it.
“Maintenance” — Includes patches, bug fixes, updates, upgrades, and service improvements.
‍“Device” / “Endpoint” — Any hardware, virtual instance, or cloud-based resource connected via the internet or local network that interfaces with the Service.
‍“Connection” / “Connected” — The act of a Device or Endpoint communicating through Remote.It via proxy or peer-to-peer networking.
“Personal Data” / “Personal Information” — Any information that can be used to identify an individual, directly or indirectly. This includes but is not limited to names, email addresses, IP addresses, Device IDs, usage data, or any information as defined under applicable data protection laws, including GDPR.
“Content” / “Submission” — Any data, scripts, code, media, documents, reviews, comments, or other material uploaded or transmitted through the Service by you.
“Data Processing Addendum (DPA)” — A supplemental agreement outlining the rights and obligations of Remote.It and Customers with regard to the processing of Personal Data. See: https://remote.it/legal/data-processing-agreement.
“Subscription Fee” / “Paid” — Refers to a recurring payment made by a Customer for access to advanced features of the Service.
“Subscription Plan” / “Plan” — A type of Service access tied to a specific Account and defined by its features and whether it is Free or Paid.
“Enterprise” / “Business” / “Professional” Plan — A Paid Subscription Plan purchased for commercial, institutional, or organizational use.
“Free Plan” / “Personal Plan” — A Subscription Plan for non-commercial, individual use, which does not require payment.
‍“Subscription Period” / “Subscription Term” — The valid time span of a Subscription Plan, such as 31 days (monthly), 365 days (annually), or otherwise agreed in writing.
“Device Sharing” / “Sharing” / “Shared” — The act of allowing another Account to access or manage Devices linked to your Account.
“Personal Use” — Use by an individual not affiliated with or representing a business, government agency, school, non-profit, or any other organization.
“Business Use” — Any use of the Service by commercial entities, institutions, or users acting on behalf of an organization, including LLCs, corporations, partnerships, schools, charities, or government bodies.
‍“Commercial Use” — Any use of the Service that involves income generation, revenue impact, operational deployment, or service resale, whether for-profit or not-for-profit.
"Device Sharing Limits" -- Business/Enterprise accounts may share unlimited devices with other paid accounts, but are limited to 5 total device shares with Free plan users.

GDPR-Specific Definitions (if applicable)
“Data Controller” — The entity that determines the purposes and means of processing Personal Data.
“Data Processor” — The entity that processes Personal Data on behalf of the Data Controller.
“Data Subject” — The individual to whom Personal Data relates.
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Change Management
This page may be updated from time to time. We will revise the “Last updated” date accordingly. Where definitions materially impact your rights or the interpretation of a legal agreement, those changes will be reflected in the updated version of the relevant agreement.For questions or concerns regarding these definitions, please contact legal@remote.it.